Troubleshooting

Common Issues and Solutions

Issue: Flow is not executing or returning results as expected.

Solution: Check your connections between nodes, ensure that the prompts and variables are correctly set, and verify that your API key for ChatGPT is valid.

Issue: Variables are not being recognized or returned within a node.

Solution: Make sure that you have connected the variable node to the appropriate left handle and that you are using the correct syntax, such as {variable_name}, to reference the variable.

Issue: The conditional node is not behaving as expected.

Solution: Verify that the conditions are properly set, and that you have connected the correct input variable and comparison value. Also, check the connections for both "If condition is met" and "If condition is not met" branches.

Issue: The database is not storing or retrieving data correctly.

Solution: Ensure that the output nodes are properly connected and that the columns in the database correspond to the variables and output nodes in your flow.

Issue: Unexpected behavior in the flow due to incorrect node connections.

Solution: Ensure all nodes are connected correctly and the data inputs provided are valid. Double-check the flow's structure and connections, and verify that you are using the appropriate variables and prompts.

Issue: Flow takes too long to execute or times out.

Solution: The complexity of the flow or the amount of data being processed may cause delays in execution. Consider optimizing the flow by simplifying the nodes, reducing the number of API calls, or breaking the flow into smaller sub-flows.

Issue: Variables not returning expected values.

Solution: Verify that you have set the correct variable names in your nodes and that the syntax is accurate. Ensure that the variable values are correctly assigned, and check for any inconsistencies in data sources.

Issue: Conditional node not working as expected.

Solution: Ensure that the conditions are set accurately and that the correct comparison values or variables are being used. Check the syntax and structure of your conditions and verify that the connected nodes are handling the outcomes as intended.

Issue: Your flow isn't executing or returning results due to insufficient credits.

Solution: If you've run out of credits, the flows won't execute until the credits are replenished. As we're currently in the beta stage, we're providing additional credits free of charge. Simply reach out to us via the in-app chat or through our support email, and we'll be happy to top up your credits so you can continue using our services seamlessly.

FAQ

Can I use other AI models besides ChatGPT?

Although PromptChainer currently integrates with OpenAI's ChatGPT, we are working on adding support for HuggingFace and other AI model platforms in the near future.

How do I create temporary variables within a flow?

You can create temporary variables using action or code nodes. If these variables are not connected to an output node, they will be considered temporary and will be rewritten with each flow iteration.

What should I do if I encounter issues with the database?

Ensure that the output nodes are correctly connected and that the columns in the database correspond to the variables and output nodes in your flow. If the issue persists, contact our support team via email or chat.

Is there a way to get support directly from the website?

Yes, we offer a support chat on our website, where you can get real-time assistance from our team.

How can I come up with ideas for creating my own flows?

Start by identifying a specific problem or task you'd like to automate or simplify. Consider the various nodes available and how they can be connected to create a logical sequence. Remember that you can use PromptChainer for various applications, from text processing to data analysis. Try browsing our templates and examples for inspiration, and don't be afraid to experiment with different combinations of nodes.

What are some best practices for designing efficient flows?

It's essential to plan your flow before starting to build it. Break down your problem into smaller tasks and determine which nodes can accomplish each task. Make sure to use variables efficiently and consider how data is being passed between nodes. Test each part of the flow individually before connecting them to ensure they work as intended.

Can I integrate PromptChainer with external services and APIs?

Currently, PromptChainer is designed to work primarily with AI models like OpenAI's ChatGPT and, in the near future, Hugging Face models. However, we understand the importance of integration with external services and APIs. We are actively working on expanding our platform's capabilities to include support for regular APIs shortly, allowing you to build even more powerful and versatile flows by leveraging a wide range of external services.

Can I import and export my flows?

Yes, PromptChainer allows you to import and export your flows for easy sharing and collaboration.

Can I use PromptChainer for commercial purposes?

Absolutely! PromptChainer is designed to help users create powerful, custom AI-driven workflows for various applications, including commercial use. If you create a particularly useful or popular flow, you may even have the opportunity to sell it to others in the future.

Is it possible to collaborate with other users on a flow?

Yes, you can collaborate with others on a flow. You can easily work together by exporting your flow and sharing it with them. They can then import the flow into their account, make changes, and share it with you. We are developing a real-time collaboration feature allowing multiple users to work on the same flow simultaneously without exporting and importing. This will make collaboration even more seamless in the near future.

Support and Contact Information

For any questions, issues, or feedback regarding PromptChainer, please feel free to contact our support team. We are committed to providing the best possible experience for our users and are here to help.

Email: [e-mail]

Website: https://promptchainer.io

Support Chat: Access the support chat directly on our website for real-time assistance.

You can also consult our Knowledge Base, which contains detailed information about using the platform, its features, and best practices.